TitanCloud
Let's Connect

Ulligaddala Gowri Mallesh

System Administrator

+91 9014270009 gowrimallesh77@gmail.com

Dedicated professional with 4 years of experience in SAP Server Management within HANA Enterprise Cloud (HEC) environments. Hands-on expertise in managing daily SAP operations on Linux SUSE, high availability clustering, backup, and performance tuning.

View Resume Download CV (PDF)
Certified

Microsoft

Azure Administrator

AZ-104

Certified

Microsoft

Azure Fundamentals

AZ-900

Certified

Google Cloud Certified

Associate Cloud Engineer (GCP ACE)

Cloud fundamentals and deployment architecture

Curriculum Vitae

Detailed overview of professional background, roles, and competencies

Download Full Resume

Work Experience

Tata Consultancy Services Limited

System Administrator | Bengaluru

2021 – Present
  • Managing SAP servers in HANA Enterprise Cloud (HEC) environment running on SUSE Linux Enterprise Server (SLES).
  • Handling system incidents, backup operations, and OS-level troubleshooting for HANA systems.
  • Configuring and maintaining Pacemaker clusters for high availability.
  • Coordinating with customers, TSMs, and CDMs for issue resolution and system maintenance.
  • Monitoring system health and performance using Grafana, Azure Monitor, and custom dashboards.
  • Ensuring compliance with GxP audit standards, updating documentation, and conducting monthly compliance checks.
  • Leading a technical team for shift operations, task delegation, and training on incident handling and automation scripts.
  • Facilitating Root Cause Analysis (RCA) and maintaining proactive monitoring to reduce recurring issues.
  • Collaborating with Azure support and hyperscaler teams for infrastructure changes and improvements.
Key Technical Responsibilities:
Patching and updating Linux servers.
Handling P1, P2, P3, and P4 technical tickets within strict SLAs.
Linux LVM, NFS/SAMBA configurations and disk management.
Providing Knowledge Transfer (KT) and training to new employees.
Installation and configuration of Linux enterprise servers.
Managing production outages and coordinating cross-functional teams.

Core Skills Matrix

SAP HEC Operations
Linux SUSE Server Admin
Performance Monitoring
Pacemaker Cluster
CIFS / NFS Mounts
Incident & Change Mgmt
Grafana & Prometheus
Leadership & Team KT

Education

B.Tech in Mechanical Engineering

Brindavan Institute of Technology and Science, Kurnool

2017 – 2020

Contact & Inquiries